Ground Handling operations,
finally in one place.

MAYFLY centralizes operational data into a single source of truth for airport operations, helping teams stay aligned in real time.

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Live Turnaround Status In Progress
British Airways

BA 8173 • BRS → LYS

A320 • Gate C14

SOBT 15:00•EOBT 15:18(+00:18)

*Demo data

What is a turnaround?

Everything that happens between block on and block off. Mayfly covers this entire scope, giving every team a shared, real-time view of the operation.

Each agent gets a dedicated interface, whether on the apron with a phone or in the office on a desktop.

Operational documents (Loadsheet, Loading Instruction Report, Final Flight Report) are generated automatically, reducing calculation and input errors.

Fast deployment on a station, intuitive onboarding: teams are operational within hours.

During the turnaround
01 / Real-time flight view

See every flight, in the state it's really in

Flights are organised by what they need right now: inbound, on the ground, or departed. Each one shows its flight number, airline, aircraft, route, scheduled and estimated times, and stand. Status moves on its own as the turnaround progresses.

  • Works on mobile and desktop: field agents view and update directly from their phone
  • Refreshes continuously with a live connection indicator you can trust
On ground • 3 Arrivals • 3 Departed • 3 Live
02 / Operational milestones (A-CDM)

One timestamp updates everyone

Agents log the key moments of the turnaround: landing, block on, unloading, cleaning, boarding, doors, loading, block off, take-off. Correct a mistaken entry in a tap. The rest follows on its own.

  • Estimated departure recomputed from the real block-on and each airline's minimum ground time
  • Flight advances state automatically and pushes the change to everyone on the team
Turnaround milestones EOBT 15:18 +18
LANDING14:24
BLOCK ON14:32
DISEMBARKING STARTnow
DISEMBARKING END
CLEANING
03 / Team coordination

A crew on every flight, no phone tag

Supervisors assign a ground dispatcher, a passenger agent, a ramp agent and an operations agent to each transit. Agents only see the flights that are theirs; supervisors see the whole station.

  • A dedicated message thread per flight, visible only to its crew and supervisors
  • Flight notes to record a delay, a special operation or an airline instruction
Dispatch • M. Roux Pax • L. Diaz Ramp • K. Owusu Ops • S. Berg
04 / Passenger operations

From check-in counts to the final figures

The passenger agent enters booked, checked-in and bag counts, confirms the high-load estimate once check-in closes, and locks the final figures before departure.

  • Track wheelchairs, unaccompanied minors, reduced mobility, animals and medical needs in one place
  • Load recommendations recalculated automatically whenever passenger or bag counts change
BA 8173 • BRS → LYS
168 Booked
154 Checked in
131 Bags
154 / 168 checked in
2 × WCHC 1 × UM
Estimated boarding in 08:35
05 / Load distribution

From recommendation to loaded, in three steps

The system proposes a hold-by-hold distribution based on passenger and bag counts, following each airline's own distribution rules. The ramp agent adjusts it, then confirms what was actually loaded.

V1InstructionRecommended split per airline rules
V2Check-inReal quantities at the counter
V3LoadedActual load confirmed at door closure
V1Instruction
V2Check-in
V3Loaded
Hold 1 Fwd56 pcs • 1 232 kg
Hold 3 Aft44 pcs • 968 kg
Hold 4 Bulk19 pcs • 418 kg
PDF Loadsheet available
06 / Stand management

Right aircraft, right stand, right time

A schedule view lays out every stand over time and flags conflicts before they bite. Assign by drag-and-drop, respect each stand's constraints, or ask for an automatic layout that makes the most of the apron.

  • Alerts for overlapping windows, wrong aircraft size, night restrictions
  • Timeline view per stand to plan ahead for rotations and overnight parking
Stand schedule
10A
11A
12A
1 conflict on stand 10A
Everything else the station runs on

Ground service requests

Raise fuelling, cleaning, de-icing, water or other requests from the flight, set a priority, and the operations team accepts or declines in real time.

Team planning

A lane per agent shows their flights across the day, colour-coded by role, so supervisors can read workload at a glance and rebalance before anyone is overloaded.

Airport map

See the airport layout with stands and live aircraft positions. Supervisors can take operational actions directly from the map.

IATA delay codes

Delay codes are automatically determined from the IATA reference list and each airline's specific codes. A determination tool guides agents in selecting the right codes based on what happened during the turnaround.

Multi-station

Each airport is an isolated station with its own data, users and configuration. Platform administrators get a consolidated view across all their stations.

Mobile & field-ready

Apron agents get a dedicated mobile interface optimised for quick input. Supervisors and managers work from a full desktop interface tailored to their needs.

Auto-generated documents

Loadsheet, LIR and loading documents are produced automatically from entered data, eliminating calculation errors and double entry.

EASA compliance

Designed in compliance with EASA EU regulation 2025/20. Operational data archiving is built in natively for full traceability.

Fast deployment

A station is operational within days. The intuitive interface enables rapid onboarding for agents, without heavy training programs.

Access by role

Everyone sees what they need, nothing more

Roles scope what each person can see and do. Station admins manage users, airlines and airport configuration; platform admins oversee every station.

Ground Dispatcher
Milestone tracking, service requests, loading/unloading instruction support, mass and balance editing
Passenger Agent
Passenger and baggage data, SSR tracking, check-in monitoring and boarding coordination
Ramp Agent
Loading instruction report, baggage distribution, loadsheet confirmation
Operations Agent
Service requests, equipment coordination, operational message management (MVT, SLOT, ED, etc)
Supervisor
Full station visibility, team assignments, workload management
Station Manager
User management, airline configuration, airport setup, billing

Built for
regulated environments

Isolated stationsData, users and configuration are separated per airport. A field team never sees another station's operation.
Scoped accessEvery role only reaches the flights and actions it owns. Admins grant and revoke access as crews change.
One live source of truthEvery change propagates to the whole crew at once, so no two people are ever acting on different numbers.
Looking for partners

Help us build the right tool.
Become a test station.

We're looking for airports willing to let us run Mayfly on-site during real operations. If your station handles regional or mid-size traffic and you're open to testing a new approach to turnaround coordination, we'd like to hear from you.

On-site testing

We come to your station, deploy the platform, and run it alongside your teams during live turnarounds.

Your feedback shapes the product

Every insight from your dispatchers, ramp agents and supervisors feeds directly into the next version.

No commitment, no cost

The pilot is entirely free. We handle the setup and adapt to your schedule and constraints.

Interested? Reach out and let's talk about how a pilot could work at your station.